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Ohio Medicaid seeks public inpurt on how Medicaid managed care can work better

Responses will be accepted through July 31, 2019

Managed Care Procurement

The Ohio Department of Medicaid is conducting a competitive managed care procurement to reform its current managed care program.

Our mission with this procurement is to focus on the individual rather than the business of managed care. Our goals to achieve this mission are to:

  • Improve the quality of services and care to those we serve;
  • Use best practices to expand quality services and improve health outcomes; and
  • Improve the provider experience in managed care.

We are engaging stakeholders early in the process and we are listening to individuals and providers first. All feedback is being considered as we improve our managed care program. If you would like to share your experience with the current program or your ideas and solutions for improving the program, please submit feedback through the Request for Information (RFI) .

Individuals may also reach out to us directly at


Press Release

Ohio Governor Mike DeWine called on Ohio Medicaid in early January to ensure Ohioans get the best value in providing quality care. “Our mission in this process is to focus on the individual rather than on the business of managed care,” said Governor DeWine. The request for feedback released today seeks information specifically from individuals receiving Medicaid services, providers and advocates. Their voices are vital to a just and fair managed care program.

Feedback is being sought from individuals and providers in multiple areas, including:

  • How managed care organizations communicate and support individuals and providers
  • What benefits are most helpful
  • How to best coordinate individual care
  • How to file complaints and appeal managed care organization decisions

All feedback is important and will be considered throughout this process. Anyone that would like to share their experience with the current Medicaid managed care program or ideas and solutions for the new program are able to submit feedback through the RFI webpage. “Hearing from stakeholders is an essential part of Medicaid’s mission to put individuals first throughout the entire process to select managed care partners,” said Maureen M. Corcoran, director of ODM. “We encourage anyone whose life is touched by Medicaid and the health coverage it provides to share their input.”

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